This is entirely up to you; You may share it with your nutritionist, Primary physician or workout coach to help guide you in the right direction to maximizing your full potential.

Since food intolerances and sensitivities have delayed symptoms, it can be difficult to pinpoint which foods are causing your symptoms or daily discomfort. This is where food intolerance and sensitivity testing are critical. By using UCARI’s intolerance testing kit, you can determine which foods could potentially be causing your symptoms and begin eliminating them from your diet for a certain period of time. This is known as an elimination diet that our highly trained wellness coach can take you through.

An intolerance is a reaction to an external trigger and strong intolerances are usually from a body that is out of balance. This means that it is possible to improve intolerances by either 1) Removing the trigger, or 2) Improving the body' s balance. So don' t worry, if you are experiencing an intolerance, there is a good chance you will be able to improve your symptoms. However, if your symptoms do not improve, then it is important to see a doctor as soon as possible. Many symptoms of intolerances can mimic symptoms of other conditions which are not necessarily related to what you eat or your environment. Taking the time to eliminate intolerance triggers will not harm your health, but ignoring warning signs may. So keep your doctor in the loop of what you' re up to and make sure to get any questions checked out.

No. You don' t have to have all of the potential triggers you would like to test in your stomach or on your skin. (That would be quite the feat!) You don' t even have to have been exposed to it before! We will use your hair to test how your body reacts to different food and environmental triggers. The electromagnetic waves in your hair still respond the way they do in the rest of your body, and that' s what our machine reads. So think of your hair sample as the representative for your body, and our machine asks how it would respond to peaches, or lamb, or Red#40. Your hair will let us know how tolerant it is of the substance with its electromagnetic response, and that will tell us how your body would likely respond. Those are the results we give to you.

Non-food intolerances refer to items you may come in contact with that may cause an intolerance response, but are not foods. Things like soaps, shampoos, perfumes, makeup, or natural things in the environment like pollen, dust, and dander can all trigger an intolerance response in your body. Once you identify these non-food triggers, you can choose to avoid them so your body can be better balanced.

Metal toxicity is the build-up of large amounts of heavy metals in the soft tissues of your body. The heavy metals most commonly associated with poisoning are lead, mercury, arsenic, and cadmium. Exposure usually occurs through industrial exposure, pollution, food, medication, improperly coated food s, or the ingestion of lead-based paints. Symptoms vary between the different types of heavy metals.

Skin sensitivities refer specifically to your body' s reaction to substances that touch your skin. For example, makeup, lotions, and sunscreen are common triggers. Your body may respond with a rash, redness, swelling, or a higher sensitivity to pain. Skin sensitivities may be worsened when a trigger is highly concentrated, or used often. Simply washing your skin too often can cause your skin to become sensitive to any substance.

Let’s get started! Once you receive your UCARI testing kit, registering it is simple, quick, and easy. Your unique kit ID is printed on your welcome folder and on the collection bag for your hair sample. Simply go to UCARI.com and click on “register your kit” link. Here you will enter your unique kit ID as well as your personal information. Be sure to keep your welcome folder for your records, so you can track your progress throughout this amazing wellness journey.

Absolutely! We take your privacy and the security of your information very seriously. We do not share or sell personal information, ever. (We have implemented data security measures that are consistent with HIPAA security regulations. For full peace of mind, we invite you to review our privacy policy here.)

Don’t stress – it’s not a problem! If you realized you purchased the wrong kit, just contact our friendly customer care department at [email protected], and we can switch you to the correct test.

If you have reset your password and are still experiencing difficulties, please contact our customer care department at [email protected] and we would be happy to help you out.

Not long at all! You can expect to receive your results 24-48 hours after your hair sample is received at our US lab. You will receive an initial email (and text as well if you opted in) once we receive your sample and another email (and text) when your results are ready. Please allow extra time if your sample is sent over a weekend or holiday.

We will send you an email (and text if you opted in) when your results are ready. Just go to UCARI.com, and sign into your secure portal. Your results will be posted here as soon as they are ready. On this screen, you will also have the option to print your results.

Absolutely! At UCARI, we genuinely care about your overall wellness and want you to fully understand anything your body may ingest or come in contact with that is holding you back from being the healthiest version of yourself. UCARI offers the most comprehensive, all-inclusive test on the market. You are tested for all potential food and environmental intolerances, skin care sensitivities, and potential nutritional imbalances. We’re a “one-stop-intolerance-test” shop!

All orders are shipped directly from our lab located in Tampa, FL by USPS first class mail. Once your order is shipped, you will receive an email (and text message if you opted in) with the tracking number for added convenience. Delivery usually takes 3-5 business days.

We’ll let you know! We will send you an email (and text as well if you opted in) as soon as your hair sample is received at our lab. You can also log into your account at UCARI.com to check your status.

Typically, you will receive your results within 24-48 hours of your hair sample reaching our US lab. An initial email notification (and text message if you opted in) will be sent to the email address you provided during registration notifying you that your hair sample was received. Additionally, another email and text will be sent when your results are ready to view. Just sign into your account at www.ucari.com, and let the wellness journey begin!

Please contact our customer care team at [email protected], and we’ll be happy to help you out.

No. This is an at-home test that doesn’t require a doctor’s visit, follow-up appointment, lab prescription, or co-pay. But because we genuinely care about your wellness, all our tests are priced lower than out-of-pocket costs associated with such visits.

In most cases, you can submit for reimbursement through HSA/FSA benefits. As always, be sure to check with your specific HSA/FSA benefits coordinator for clarification on the specific requirements for reimbursement.

We love that you care about the health and wellness of your family and friends. All UCARI kits are available to be purchased as gifts. During checkout, you have the option of entering your shipping address or that of the recipient's. Once the kit is received, the test taker can register their kit using their unique kit ID located on the enclosed collection bag.

All orders are shipped directly from our lab located in Tampa, Florida by USPS first class package mail. Once your order is shipped, you will receive an initial email confirmation (and text message as well if you opted in) with the tracking number. Delivery usually takes 3-5 business days.

Absolutely! All UCARI orders are always shipped free.

All orders placed before 12 noon EST are normally shipped the same day. Orders placed after this time are shipped the following day.

That’s not necessary. We understand you’re busy and on-the-go, so all orders are shipped via USPS first class package mail and will be where you normally pick up your mail.

Wellness is on the way! As soon as your order is sent out by our lab, you will receive the tracking number via email (and text message if you opted in). If you have not received your tracking number, please contact us at [email protected].

Of course, we can! We’ll happily ship your order to a P.O Box.

We currently ship within the continental US and Puerto Rico We will soon be expanding into Canada, South America, Germany, and the U.K. Big things are coming soon! So, feel free to shoot us an email, and we can notify you when we are able to ship to your country. Contact us at [email protected].

We want you to be completely satisfied with your purchase and your happiness is our highest priority. If you are not entirely satisfied with your purchase, we are here to help. If you purchase a test or test box and change your mind after purchase, we will offer you a full refund provided that you notify us of your decision to cancel within 7 days from the date your order was placed. All returned items must be unopened and unused. We cannot offer a return or refund once the product has been opened unless the product is damaged or defective. Teas and sports drinks are not eligible for return or refund unless the wrong item was received. Our return policy does not apply to discounted or sale items. You can review our entire return policy here.

If you purchase a test or test box and change your mind after purchase, we will offer you a full refund provided that you notify us of your decision to cancel within 7 days from the date your order was placed. All returned items must be unopened and unused. We cannot offer a return or refund once the product has been opened unless the product is damaged or defective. Teas and sports drinks are not eligible for return or refund unless the wrong item was received. Our return policy does not apply to discounted or sale items. If the returned item meets the requirements of this Policy, and you are not requesting a replacement, we will issue a refund to the original method of payment. It may take your bank up to 21 business days for the reund to appear in your account. Refunds will only be issued to the billing name and address on the original order. Returns for a refund are subject to a restocking fee of $12.00 per test unless the reason for the refund is that the product you received was incorrect, defective, or damaged. In order to process your return, please email customer service at [email protected] with the following information: • Name on the order • Email address used to order • Date of purchase • Transaction ID or Order Number • Reason for the return whether you want a refund or replacement, if applicable. You can review our entire return policy here.

You can expect to receive your personalized results in your secure portal within 24-48 hours after your hair sample is received at our lab. You will receive an email (and text messge if you opted in) as soon as your results are ready.

When your results are ready, you will receive an email (and text message if you opted in) that your results are ready to view. Go to www.UCARI.com and login to your secure portal. We keep it simple and easy to understand, so you know exactly what to do. When you log in, you will see a user-friendly, color-coded personal chart detailing your intolerances ranked from highest to lowest.

Your results will reveal to you the culprit foods and non-foods that have been provoking your body's intolerances. The next step is to restore your body to a balanced state by giving it a break from the irritating foods in a systematic way. We call it the Nutritional Reboot. We will guide you through a 90 day process of eating only the best foods for you, while your body becomes more resilient. Once your body is better balanced, then we will help you carefully re-introduce foods you miss the most, but may have been too irritating to eat before. You will be the one who decides which foods your body can really handle, and which ones you should avoid for good.

Not necessarily. It's important to remember that our bodies don't exist in a vacuum. One reason you may be intolerant to certain foods is that your body is just generally inflamed and sensitive to anything that might irritate it. Once you give your body a break from the worst offending foods, and give it a chance to rebalance itself, it may be more resilient. In this more resilient state it may be able to handle some of the foods it really couldn't before. The trick is to master the balancing act of making sure your body is not overloaded with foods and triggers that create intolerances, so that you can live a happy, balanced life - including your favorite foods!

We like to think that the Nutritional Reboot is a better elimination diet. Elimination diets give general instructions on avoiding foods that often cause intolerance in most people. The Nutritional Reboot is based on your personalized results and focuses on improving your own body awareness so that you can truly make decisions on your own that are informed by your body's feedback. The Nutritional Reboot aims to heal the relationship you have with your body so you can finally listen to your body for what it needs, instead of looking for answers in fad diets or general guidelines that are not personalized to you. We make sure to keep you in charge of the decisions, because, in the end, it really is all about you!

Life is about balance. During your first part of the Nutritional Reboot, the Green Days, you will want to make every effort to only eat foods that are on your green list. This will be much harder to do when eating at a restaurant because you generally don't have control of the ingredients or the recipes the chef uses. We understand that sometimes eating out can seem unavoidable, and we will help you navigate those waters. So, while it is best to avoid restaurants during your Nutritional Reboot, having to eat there occasionally should not stop you from making the choice to improve your health!

No washing necessary. While your hair does not need to be freshly washed, for best results, we do recommend your hair does not contain any gels, hair sprays, or other hair products

Absolutely! We care about the wellness of bald people too! Any body hair can be used to conduct your test. If your hair is short and from other parts of your body (such as arm hair, leg hair, nostril hair, facial hair, etc.) please provide a total of 25 hair strands for the most accurate results.

Once you cut your hair, make sure to send it as soon as possible. Results remain accurate for an extended period of time, but we recommend not waiting more than 2 weeks. The more time passes, the less accurate the results can be.

For optimum results and improvement in your overall health and wellness, we recommend you re-test every 3-4 months.

Absolutely. Our tests are suitable for ages 10 and above, also pet-friendly to ensure the wellness of our furry friends as well.

The difference between an allergy and an intolerance is how the body responds to a food, ingredient, or substance it considers harmful. While some of the symptoms of allergies and intolerances may seem similar, the differences between the two are very important. At UCARI, we test for intolerances which represent many of the daily reactions that people and pets experience. An intolerance is an unwanted response that does not take place in the body’s immune system but rather stems from the digestive system. Symptoms may appear several hours or days after the initial ingestion or exposure and are not normally life-threatening. These intolerances can range from a mild skin rash to severe abdominal discomfort. On the other hand, an allergy is an immune system response resulting in an immediate reaction that could potentially be life-threatening.

No. At UCARI, we test for intolerances or sensitivities, not allergies. Even though it is easy to confuse the two since the symptoms may seem similar and two terms are often used interchangeably, there are critical differences that are important to understand.

Using a hair sample is the most non-invasive, easy, and accurate method to determine your intolerances and nutritional imbalances. Scientific studies have shown that information about our body' s health and function is all uniquely recorded in our hair. Your hair sample is stable and not affected by factors such as recent foods eaten or medications. By using your hair sample rather than other methods, we eliminate potential issues that can stem from the shipping and storage of other types of tissue samples.

Not all all! Even if your hair is dyed or chemically processed, you can test for intolerances anytime.

Luckily, not much! To provide you with the most accurate results, we only need 10-15 strands of hair. If your hair is short (or you’re using hair from other parts of your body besides your head), please include additional strands for optimum accuracy.

Let’s get started! Your UCARI kit will include everything you need to start your wellness journey. A folder will arrive which will contain your unique ID and step by step instructions for registering your ID and collecting your hair sample. Your kit will also include a collection bag for your hair sample and a pre-paid envelope to mail your hair sample back to UCARI. We make sure you have everything to make this as easy and convenient as possible.

At UCARI we believe knowledge is power. Understanding what might be affecting your day to day wellness is at the core of everything we do. When you receive your UCARI kit, you are just 4 simple steps away from taking control of your wellness and becoming the best version of you!

We keep it simple. All you do is register your unique kit ID at UCARI.com. Then collect your hair sample, and send it to our US lab using the pre-paid envelop included in your kit. When your hair sample has been received by our lab, your sample bag will be scanned, which will associate your sample with the account that you registered.

Your results will be posted to your private and secure portal 24 to 48 hours after your test has been received. You will also be notified via email (and text message if you opted in to receive) as soon as your sample is received at our lab, and another email (and text message) will be sent when your results are ready.

UCARI tests for potential food and environmental intolerances, ingredients in personal care products your skin may be sensitive to, and possible nutritional imbalances.

We want you to understand your entire wellness journey. Using just a sample of your hair along with the science of bioresonance technology, UCARI measures the frequencies and temporary imbalances occurring within your body that may be contributing to you not feeling your best. Once your imbalances and intolerances are identified, you can begin creating a customized wellness plan that leads you to a happier, healthier you!

Bioresonance is a non-invasive therapy used all over the world in hospitals, wellness centers, the US Space Program, and even by collegiate and professional sports teams. A machine measures the electromagnetic signals coming from within your body captured through your hair sample and compares them to an extensive database of stored frequencies of items you come in contact with daily. These outside frequencies can sometimes interrupt the body’s communication system and result in one or many symptoms of an intolerance or imbalance occurring within your body. Bioresonance is a trusted technique that will aid in the amazing success of your wellness journey.

Our process ensures full privacy and discretion. After your hair is tested, it is immediately discarded and disposed of.